Content & curriculum
The Human Resources Management Program is an applied professional pathway that develops the knowledge and practical tools required to manage the employee lifecycle and establish effective HR systems. Participants work on job analysis, workforce planning, recruitment, onboarding, performance management, compensation, learning and development, employee records, policies, and HR reporting. The programme combines explanation, templates, cases, simulations, assignments, and a practical project so participants can transfer learning directly to the workplace.
Curriculum axes
• Month 1: Fundamentals and System Building:
o Comprehensive introduction to Human Resources and the role of HR in companies.
o Job analysis and writing job descriptions.
o Designing HR policies and procedures.
o Establishing employee files and records management.
• Month 2: Daily Operations and Recruitment:
o Recruitment steps: from advertising to hiring.
o Professional interviewing techniques and candidate selection.
o Managing attendance, leave, contracts, and discipline.
o Payroll and benefits (Payroll Basics).
• Month 3: Development and Performance Management:
o Designing training and development programs.
o Performance evaluation, KPIs, and feedback.
o Workplace culture, internal communication, and conflict management.
o Syrian labor law basics and compliance.
About the trainer
Abdullah Kassem Agha
Business trainer and management consultant specialising in business administration, leadership, entrepreneurship, and organisational development.
Who is this for
• HR beginners and professionals seeking a structured applied foundation.
• Recent graduates and university students preparing for HR roles.
• Administrative staff moving into human resources responsibilities.
• Supervisors and managers who participate in recruitment, performance, or people decisions.
• Entrepreneurs and SME owners who need to establish practical HR systems.
Certificate
Certificate of Successful Completion: awarded to participants who meet the attendance requirement, complete the practical assignments, and pass the approved final assessment. Certificate of Attendance: may be issued to participants who meet the attendance requirement but do not complete all passing requirements, according to Monopoly’s training policy.
Certificate requirement
Trainees must attend at least 80% of program sessions to receive the certificate.
Frequently asked questions
- Do I need previous HR experience?
- No. The programme begins with the foundations and progresses to practical HR tools and systems.
Withdrawal & refund policy
Cancellation and transfer policy:
• More than 48 hours before the programme starts: 100% refund or full credit valid for 30 days.
• Between 24 and 48 hours: 75% refund or credit.
• Less than 24 hours: 50% refund or credit.
• After the programme starts: fees are non-refundable, except where Monopoly cancels or formally reschedules the programme.
• Transfers to another cohort are subject to seat availability and written approval.
Requests must be submitted through an official Monopoly communication channel.